jbaj Terms & Conditions

Key Terms

The following terms used in these Terms and Conditions carry specific meanings:

• "Platform" — refers to the jbaj website and all associated digital services.
• "User" or "you" — any registered member or visitor who uses the platform.
• "Account" — a user's registered personal profile on the platform.
• "Balance" — the total funds held in your account.
• "Bonus" — any promotional credit or reward provided by jbaj.
• "Wagering" — the act of placing a specified amount of money as a bet.
• "Service" — all gaming, betting, and support services provided through jbaj.

Where the singular is used in these Terms, it also includes the plural, and applies to any gender. Headings are for reading convenience only — they do not govern legal interpretation.

Login Credentials Protection

It is your responsibility to keep your jbaj account password and login credentials completely confidential. Giving any third party access to your account is prohibited. You will be held responsible for all transactions and activities carried out from your account.

If you suspect any unauthorized access, contact [email protected] immediately or notify our support team via 24/7 live chat.

Keeping Information Up to Date

Keep your account information current and accurate at all times. In particular, update your mobile number and payment method details immediately if they change. Providing false or incomplete information may result in account suspension.

Welcome Bonus

jbaj offers new members a 100% bonus on their first deposit, up to a maximum of ৳20,000. For example: deposit ৳1,000 and receive a ৳1,000 bonus, giving a total of ৳2,000; or deposit ৳42,000 and receive the maximum ৳20,000 bonus, giving a total of ৳62,000.

Wagering Requirements

To make the bonus withdrawable, you must wager 25 times the bonus amount (wagering applies to the bonus only, not the deposit). Example: ৳1,000 bonus × 25 = ৳25,000 in wagers, after which the bonus becomes withdrawable.

General Bonus Terms

• Each user may receive the welcome bonus only once.
• Bonuses are for actual play only — they cannot be transferred to another account.
• jbaj reserves the right to modify or withdraw any promotional offer without prior notice.
• Attempting to obtain bonuses through fraudulent means will result in account cancellation.
• VIP members receive weekly cashback — ranging from 0.3% to 1.5% from Bronze to Diamond level.

What Is Not Allowed on the Platform

Any of the following activities are strictly prohibited and may result in account cancellation as well as legal action:

• Operating multiple accounts or using another person's account.
• Collecting bonuses through fraudulent means (bonus abuse).
• Money laundering or processing illegal funds.
• Exploiting game errors or technical issues.
• Playing using automated bots, scripts, or software.
• Engaging in fraudulent collusion with other users.
• Attempting unauthorized access to the platform's systems.
• Using a false identity or forged documents.

jbaj's Rights

jbaj may temporarily suspend or permanently close any account without prior notice for any of the following reasons:

• Violation of these Terms.
• Suspicious or fraudulent activity.
• Failure to complete identity verification.
• Creating a potential security risk.
• Regulatory or legal directives.

User Rights

You may request to close your account at any time. It is your responsibility to withdraw all verified balances before the account is closed. If Self-Exclusion is active, bonus balances will not be refunded.

Our Commitment

jbaj believes in responsible gaming. We want our users to play for entertainment purposes and within their own means. The platform is for users aged 21+ only.

Available Tools

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Break Option: Put your account on a break for a set period of time.
• Self-Exclusion: Exclude yourself from the platform for a set period or permanently.
• Reality Check: Stay aware of your playing time through regular notifications.

For more information on responsible gaming, visit our Responsible Gaming page.

Data Collection & Use

jbaj collects your personal information solely for the purpose of providing services — including account management, payment processing, identity verification, and customer support. Your information will not be sold to third parties.

Security Measures

We use SSL encryption and industry-standard security technology to keep your information and financial transactions secure. To learn more about data protection, read our Privacy Policy.

Cookie Usage

jbaj uses cookies to improve its services and enhance the user experience. By using the platform, you are considered to have consented to the use of cookies.

Nature of Service

jbaj provides its services on an "as is" basis. jbaj is not liable for temporary unavailability caused by technical interruptions, maintenance breaks, or disruptions to third-party services. However, we always make every effort to ensure continuity of service.

Limits on Damages

Except in proven cases of technical error, the user bears full responsibility for any losses incurred during play. jbaj is not liable for indirect or incidental losses suffered by the user.

Third-Party Services

Game software and payment services used on jbaj are operated by third-party providers. Their own terms and conditions apply in the relevant cases.

Notice of Changes

jbaj reserves the right to change these terms at any time. For significant changes, a notice will be published on the platform and/or communicated via email. If you continue to use the platform after changes have been made, you will be considered to have accepted the new terms.

Applicable Law

Any disputes relating to these terms will first be attempted to be resolved through discussion. If a resolution cannot be reached through discussion, the appropriate legal process will be followed.

Contact

If you have any questions or objections regarding these terms, contact us via 24/7 live chat or email: [email protected]